Topic-icon [SOLVED] Lost my old account?

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20 Mar 2017 04:13 - 21 Mar 2017 21:34 #36751 by Randmpc
Hi I used to play under this same name using my poker-heroes login and then decided to play a couple of games, I still have pokerTH 1.1.1 installed on my pc. One day I couldnt log in, I came here, and seen that my account or email wasnt even in the system so there was no way to retrieve my account with all of my previous stats and had to create a new account. Was there something on my end that I did wrong or is it just I needed to create an account here instead of poker-heroes?
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20 Mar 2017 12:29 - 20 Mar 2017 18:38 #36754 by tahr
Hi Randmpc,

Yes, you must activate your pokerth.net account or create a new one. Take a look at: https://www.pokerth.net/community/help

Regards,
tahr
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21 Mar 2017 02:42 #36768 by Randmpc
Well I didnt have the option for activating my game account. For some reason this site let me create a new account using my same name I used to log in with to play. So maybe I had to have an account on here instead of poker-heroes? Because I used poker-heroes log-in earlier last year to play games on pokerth. I dont understand, maybe I guess I needed a log-in for this site too.
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21 Mar 2017 09:26 - 21 Mar 2017 14:05 #36769 by sp0ck
Hi Randmpc,

the cooperation with poker-heroes ended last year. Every player lost his game-history and had to re-register or activate his gaming account.


Kind regards,

sp0ck
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21 Mar 2017 21:25 - 21 Mar 2017 21:29 #36771 by Randmpc
Aww that is too bad, anyhow, thanks for the info.
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