Topic-icon Registering fail-Error: There is no match with the activation key entered below!

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28 Sep 2020 21:22 #47843 by tmarnl
tmarnl created the topic: Registering fail-Error: There is no match with the activation key entered below!
Hi - my mother likes pokerth but I had to clean her chromebook so she lost her login name + password. Also couldn't find the mail address I used to register her in the first place.
So - tried to create a new username for her and every time I am getting

Error: There is no match with the activation key entered below!

Any ideas what went wrong? Used to work fine and tried an email address I certainly didn't use before.

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29 Sep 2020 12:54 #47848 by tmarnl
tmarnl replied.
Found the email address for the previous account, so don't need a new user anymore.
Of course still an issue, new users cannot register until this is fixed.
The following user(s) said Thank You: boehmi

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30 Sep 2020 02:46 #47858 by sp0ck
sp0ck replied.

tmarnl wrote: Of course still an issue, new users cannot register until this is fixed.


There is nothing to fix. Your browser propably did 2 requests in a row (or you clicked twice by accident), whicht resulted in that error message.

You could have checked, if login is possible anyway after the "unsuccessful" activation.

... but glad you solved it :-)

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