Topic-icon Missing cards

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05 Jun 2017 08:00 - 05 Jun 2017 08:01 #37819 by NextName
NextName created the topic: Missing cards
As of late, I've had infrequent cases of missing cards (i.e., new hand is dealt at a running table but my cards are not visible (are simply not there). So far, I've managed to fold preflop every time ():), and on subsequent hand, cards are there again.

It has happenend very rarely (maybe once or twice in the same game). I might have seen this a dozen times max.

Just wanted to mention this here, in case I'm not alone. Not sure if log file will tell me anything, but if I notice this again, I'm going to investigate there.

Greetinx from Switzerland
NextName
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05 Jun 2017 14:42 #37820 by marfig
marfig replied.
What you describe is consistent with the program behaviour witnessed during in-game lag. Cards aren't being shown, or overlap with previous cards making it difficult (often impossible) to understand which hand we've been dealt. Once the lag is gone, when you are being dealt new cards and the screen cleans up for a new hand, they finally show up.

Lag is usually transient. Can be caused by background operations on your system, or hiccups caused by the internet routers between you and pokerth server. Hence the infrequent behaviour you are experiencing.
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05 Jun 2017 18:26 - 05 Jun 2017 18:28 #37821 by NextName
NextName replied.
OK, I'm usually playing by way of an oldish WiFi (WLAN), and I've also seen overlaps infrequently. The whole table seems slow then, and it might take a hand or two till everything is fine again. Not lately though.

The "no cards" is new to me, but it could be lag, certainly.

Thanks for the explanation,
NextName
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