How to reset password with blocked email address?ge

General PokerTH Issues
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TooGoodForYou
Posts: 2
Joined: Sat May 09, 2020 12:00 am

A friend of my want to reset his password to login into the "ranking" server again. Unfortunately his email address has been blocked because it was misued for spam. Thus he cannot get the re-activation link.

How can he reset his password without access to the corresponding email account?
KaCaMa_2
Posts: 2
Joined: Sat Apr 03, 2021 8:18 am

Similar here. I registered long ago and the domain-service i used doesn't exist anymore. I forgot to change the email and when try to logon the board says unknown password and i should reset it. But i don't have access to the email-adress anymore, so what to do? I don't want to loose my stats.
boehmi
Posts: 165
Joined: Wed Mar 17, 2021 12:24 pm

Send me a PM with the old email address and the new email address and I will change it.

BTW: everybody's stats are gone. Everyone starts at 0.
KaCaMa_2
Posts: 2
Joined: Sat Apr 03, 2021 8:18 am

PM sent, tia
KaCaMa
Posts: 1
Joined: Fri Dec 02, 2016 12:00 am

I'm able to login into the forum, but not into the game.
Image
It says i'm blocked
TooGoodForYou
Posts: 2
Joined: Sat May 09, 2020 12:00 am

@Boehmi: PM sent with required information. Thanks in advance.
tigre
Posts: 1
Joined: Mon Jan 20, 2020 12:00 am

aiuto no riesco più ad accedere
boehmi
Posts: 165
Joined: Wed Mar 17, 2021 12:24 pm

tigre wrote: Tue Apr 13, 2021 2:38 pm aiuto no riesco più ad accedere
Your game and forum password are different at the moment. To sync them, please reset your password here

La tua password di gioco e quella del forum sono diverse al momento. Per sincronizzarli, reimposta la password qui

app.php/user/forgot_password
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