Cannot login on ranking server

General PokerTH Issues
User avatar
sp0ck
Posts: 112
Joined: Mon Mar 15, 2021 12:54 pm
Location: Flensburg

gehawe wrote: Tue Apr 13, 2021 6:11 pm Same problem here. Changed my password several times but can't log in. Can you help please?
Please do another password reset. Post if you do not succeed with it.
Nath
Posts: 2
Joined: Tue Apr 13, 2021 6:16 pm

Hello,
I can't log with my old account 'NathVMV' (i already play with it in past), So i create a new one 'Nath' with another e-mail (i activate the new account) but it not work anyway. I can join the forum but when i want join a game in web i t say "Nom d'utilisateur invalide. Veuillez vérifier votre nom d'utilisateur et mot de passe". Can you help me ? ty
boehmi
Posts: 186
Joined: Wed Mar 17, 2021 12:24 pm

ragingducks22 wrote: Tue Apr 13, 2021 5:08 pm I cannot login as well and have the same, could you please fix?

Thank You
It looks like you requested a password reset, but you haven't clicked on the link in the email or you're blocking Javascript. Please check your spam folder and allow JavaScript.
Nath
Posts: 2
Joined: Tue Apr 13, 2021 6:16 pm

Yes ! it work now with my new account :D
boehmi
Posts: 186
Joined: Wed Mar 17, 2021 12:24 pm

Nath wrote: Tue Apr 13, 2021 6:44 pm Hello,
I can't log with my old account 'NathVMV' (i already play with it in past), So i create a new one 'Nath' with another e-mail (i activate the new account) but it not work anyway. I can join the forum but when i want join a game in web i t say "Nom d'utilisateur invalide. Veuillez vérifier votre nom d'utilisateur et mot de passe". Can you help me ? ty
Both accounts are working now.
NathVMV
Posts: 1
Joined: Sat May 09, 2020 12:00 am

I was eject with 'Nath' (already account use) but i can connect with 'NathVMV' and i prefer it. Thanks a lot :D
boehmi
Posts: 186
Joined: Wed Mar 17, 2021 12:24 pm

NathVMV wrote: Tue Apr 13, 2021 7:16 pm I was eject with 'Nath' (already account use)
Sorry, that was me while testing. Both accounts are working, so you can use either.
mayday
Posts: 2
Joined: Tue Apr 13, 2021 1:08 pm

>>>
There is no account for you on the game server. Please reset your password again. Make sure you don't block JavaScript with adblock, firewall etc. and disable it if necessary. Running JavaScript on our site is necessary for creating the game account.

tnx. it works now

>>>
P.S. Do the same for all your other old accounts.


ok. actually this is NOT work - i got msg that e-mail already in use. but i am not interesting in restoring my old accounts.

>>>
I know, I'm a wise man ;-)
:mrgreen:
User avatar
sp0ck
Posts: 112
Joined: Mon Mar 15, 2021 12:54 pm
Location: Flensburg

mayday wrote: Wed Apr 14, 2021 7:49 am >>>
P.S. Do the same for all your other old accounts.


ok. actually this is NOT work - i got msg that e-mail already in use. but i am not interesting in restoring my old accounts.
This message appears only if you try to register (with an email already used). Please do a password reset with all your old account email addresses, so that these accounts get synchronized with the game database :D

... the mails you will receive do also contain the username - if you are not sure about which email ad has been used for which account.
taciturn
Posts: 3
Joined: Sat Apr 10, 2021 12:04 pm

Hello,
I too am having problems logging in. My original id (skwasher) is so old I'm not even sure it has an email address.
Anyway, I have created a new id and am trying to use that.
I understand I need to reset the password to sync this forum and the ranking server.
I get the email with the reset link, I open the page but the Submit button does not seem to do anything.
In the developer window I see the script injections.js do a POST and the server returns a 500 error.
I have tried doing this in Chromium, Firefox and Edge.
Any help gratefully received. Thank you.
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