Cannot login on ranking server

General PokerTH Issues
Herzelind
Posts: 1
Joined: Wed Dec 02, 2020 12:00 am

Hi boehmi,

I also cannot login at the ranking server. Would you please check my account as well. Thanks a lot!

Best regards
Herzelind ;-)
boehmi
Posts: 164
Joined: Wed Mar 17, 2021 12:24 pm

I fixed your account and it's working now.
boehmi
Posts: 164
Joined: Wed Mar 17, 2021 12:24 pm

Please reset your password here https://www.pokerth.net/app.php/user/forgot_password

Make sure you're not blocking JavaScript with an extension or similar software.
boehmi
Posts: 164
Joined: Wed Mar 17, 2021 12:24 pm

Herzelind wrote: Sun Apr 11, 2021 7:31 pm Hi boehmi,

I also cannot login at the ranking server. Would you please check my account as well. Thanks a lot!

Best regards
Herzelind ;-)
I don't know how you did it, but there was another username with your email address in the database. I fixed it now.

Out of curiosity, do you remember what you did when you used the other username? We'd like to prevent other's from doing the same mistake.
Flocke
Posts: 3
Joined: Fri Apr 17, 2020 12:00 am

password is alreday reset,,,,two times....
I am still a memeber for exactly one year. In this tims everything works fine.
Flocke
Posts: 3
Joined: Fri Apr 17, 2020 12:00 am

Flocke wrote: Mon Apr 12, 2021 5:10 am password is alreday reset,,,,two times....
I am still a memeber for exactly one year. In this tims everything works fine.
Login as guest is working
boehmi
Posts: 164
Joined: Wed Mar 17, 2021 12:24 pm

Flocke wrote: Mon Apr 12, 2021 5:10 am password is alreday reset,,,,two times....
Did you reset it AFTER I told you? And please use this link and not the user control panel

https://www.pokerth.net/app.php/user/forgot_password

If you did, then there is something in your browser blocking JavaScript. There's no password reset email to your email address in the last 24h. The last one was 2 days ago. Disable extensions like adblockers or firewalls or use a different browser.
FrankSid
Posts: 1
Joined: Sun Mar 22, 2020 12:00 am

Hello all,
I'm sorry, but I can no longer register. I have reset the password, but it still doesn't work. I get always the message : Invalid login.
What can I do ? Or can you reset my account?
Thank you in advance.
User avatar
sp0ck
Posts: 90
Joined: Mon Mar 15, 2021 12:54 pm

FrankSid wrote: Mon Apr 12, 2021 4:08 pm Hello all,
I'm sorry, but I can no longer register. I have reset the password, but it still doesn't work. I get always the message : Invalid login.
What can I do ? Or can you reset my account?
Thank you in advance.

Did you try the previous password for the game?
schariwari
Posts: 1
Joined: Sat Apr 10, 2021 5:42 pm

kann mich nicht anmelden obwohl ich alles korrekt ausgefüllt habe weis nicht was ich tun soll
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