Account is blocked

[spector]

I'm new here and I try to log in and I get the message that my account is blocked. I would like to know what to do and how to avoid this discomfort.

[boehmi]

Hi,

please reset your password here

app.php/user/forgot_password

Please make sure that JavaScript is not blocked. After this, your game account should work.

[spector]

The problem has not yet been resolved. I did the procedures

[boehmi]

I fixed the remaining problem und it should work now.

[halar]

Tried a password reset multiple times. I can log in as guest but not as my user.

[boehmi]

Something is blocking JavaScript on your end. Please reset your password on another browser or PC or disable whatever blocks the JavaScript.

[halar]

I can login online, as I am here on the forum. I can't login with the client. It says Invalid login please check your username and password. I am using the same username and password that I used to login here. I went ahead and changed it here twice over two days thinking maybe the systems needed to sync up but it is still not working. I am copying and pasting my password out of notepad so I know im not mistyping anything. And again, I can log in as guest.

[boehmi]

Just do as I told you. There is no game account for you yet. If you want to know why, read this

viewtopic.php?p=10174#p10174

[Preethi]

I'm new here and I try to log in and I get the message that my account is blocked. I would like to know what to do and how to avoid this discomfort.

Hi friend
I am also new too.I don't know how to unblock.

[boehmi]

Hi friend
I am also new too.I don't know how to unblock.

Your account looks fine to me. What is the exact error message you're getting?