Password issue

General PokerTH Issues
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JeffHG
Posts: 32
Joined: Wed Jan 02, 2019 12:00 am
Been thanked: 12 times

I changed my PokerTH.net password but all the PokerTH clients will only accept my old password.
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sp0ck
Posts: 685
Joined: Mon Mar 15, 2021 12:54 pm
Location: Flensburg
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Did you try to choose special characters? Not all characters are compatible with the ranking database.

Please reset your password again and choose less or no special characters.
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JeffHG
Posts: 32
Joined: Wed Jan 02, 2019 12:00 am
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No special characters used, just a mixture of upper and lower case letters and numbers, 6 characters long.

EDIT: To be clear. the new password works on the website but the client apps will only accept the previous password.
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boehmi
Posts: 1206
Joined: Wed Mar 17, 2021 12:24 pm
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What OS and browser are you using? Have you tried another browser?
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boehmi
Posts: 1206
Joined: Wed Mar 17, 2021 12:24 pm
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I just tried it myself with a 6 letter/numbers password and it worked as expected. Please try again with a different browser.

If your password is not super secret and not used elsewhere, you can send it to me by PM an I'll change it for you.
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JeffHG
Posts: 32
Joined: Wed Jan 02, 2019 12:00 am
Been thanked: 12 times

boehmi, I sent you a PM.
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