Cannot login on ranking server

General PokerTH Issues
VanClyde
Posts: 1
Joined: Thu Jan 19, 2017 12:00 am

Hi, came back after being away for a good 3-4 years, looked at the forums threads about password reset, done that.
But now when i try to log in, i get a "Your account is blocked indefinitely." message.
I don't ever remember being banned and couldn't see why that would be the case!
Any idea?
boehmi
Posts: 806
Joined: Wed Mar 17, 2021 12:24 pm
Been thanked: 33 times

VanClyde wrote: Thu Apr 22, 2021 4:41 am Hi, came back after being away for a good 3-4 years, looked at the forums threads about password reset, done that.
But now when i try to log in, i get a "Your account is blocked indefinitely." message.
I don't ever remember being banned and couldn't see why that would be the case!
Any idea?
Should be fixed now.
allindepp
Posts: 2
Joined: Tue Nov 29, 2016 12:00 am

I still cannot login into poker server after passwort reset.
user name: allindepp
M311oD
Posts: 3
Joined: Sun Apr 04, 2021 11:44 pm

Ok, I've logged in here. I'm going to try to log into the game lobby again, now, but I am not hopeful. Wish me luck!
M311oD
Posts: 3
Joined: Sun Apr 04, 2021 11:44 pm

Yippie! I'm IN! I've missed playing.
boehmi
Posts: 806
Joined: Wed Mar 17, 2021 12:24 pm
Been thanked: 33 times

allindepp wrote: Fri Apr 23, 2021 6:43 pm I still cannot login into poker server after passwort reset.
user name: allindepp
I fixed your account.
_Jasse_

boa noite

minha conta nao esta logando. criei essa conta alternativa para tentar retornar ao jogo. seria possivel ativar minha conta? Nick: Jasse

obrigado
boehmi
Posts: 806
Joined: Wed Mar 17, 2021 12:24 pm
Been thanked: 33 times

_Jasse_ wrote: Sat Apr 24, 2021 12:10 am boa noite

minha conta nao esta logando. criei essa conta alternativa para tentar retornar ao jogo. seria possivel ativar minha conta? Nick: Jasse

obrigado
Consertei sua conta, mas você precisa redefinir sua senha para sincronizar as senhas

app.php/user/forgot_password

I fixed your account, but you need to reset your password to sync the passwords
allindepp
Posts: 2
Joined: Tue Nov 29, 2016 12:00 am

boehmi wrote: Fri Apr 23, 2021 7:20 pm
allindepp wrote: Fri Apr 23, 2021 6:43 pm I still cannot login into poker server after passwort reset.
user name: allindepp
I fixed your account.
it's working now. many thanks good work!
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