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Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 1:00 pm
by Nikita
Invalid login.
Please check your username and password.

Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 1:14 pm
by boehmi
Nikita wrote: Sun Apr 04, 2021 1:00 pm Invalid login.
Please check your username and password.
Please try again now. If it still doesn't work, reset your password once more here https://www.pokerth.net/app.php/user/forgot_password

Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 1:18 pm
by Nikita
I have tried over and over again to log on new server. Now says I am indefinitely blocked. I can only log on here. I have tried over and over to reset using submit. I have no idea what do do now,

Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 1:24 pm
by boehmi
Nikita wrote: Sun Apr 04, 2021 1:18 pm I have tried over and over again to log on new server. Now says I am indefinitely blocked. I can only log on here. I have tried over and over to reset using submit. I have no idea what do do now,
Did you reset your password after I wrote my last post?

Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 1:41 pm
by Nikita
Boehmi I did reset password over and over.
I thank you for all your help. I have to go now. Will try a later time maybe. tyvm for all the help

Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 1:42 pm
by Nikita
I am so so confused after all the repeats and confusion on my part

Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 2:33 pm
by boehmi
Nikita wrote: Sun Apr 04, 2021 1:41 pm Boehmi I did reset password over and over.
I thank you for all your help. I have to go now. Will try a later time maybe. tyvm for all the help
I don't want to be rude, but please follow my instructions and answer my questions. There is a reason for that. I have database access and can fix things. When I asked "Did you reset your password after I wrote my last post?", then there are only 2 answers, yes or no. It doesn't matter how often you tried before. When I say, "do it now again", then please do so and report back.

Your account is working now.

Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 2:52 pm
by foamie
Hi boehmi, just did a reset and still can't login (i login fine in the forum). Does the reset have to a different password every time or can it be the same one i have used before?

Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 3:55 pm
by boehmi
foamie wrote: Sun Apr 04, 2021 2:52 pm Hi boehmi, just did a reset and still can't login (i login fine in the forum). Does the reset have to a different password every time or can it be the same one i have used before?
Did you change your email address? I think the problems appear when users do that. We disabled it now.

Your account should be fixed now.

Re: Cannot login on ranking server

Posted: Sun Apr 04, 2021 5:18 pm
by cartero70
boehmi wrote: Sun Apr 04, 2021 11:11 am Try again now, if it still doesn't work, reset your password here...
It's already working. Thank you so much, boehmi!!! :P :P ;)

By the way, how can accounts be removed?