Login error

General PokerTH Issues
The 1
Posts: 1
Joined: Mon Jul 24, 2023 10:19 pm

Hello.
I cannot login using the PokerTH 1.1.2 Win64.
Saying invalid login, Please check your username and password.

'Reset the password and unblock javazcript' - Done.

thx 4ah
boehmi
Posts: 820
Joined: Wed Mar 17, 2021 12:24 pm
Been thanked: 34 times

The 1 wrote: Tue Jul 25, 2023 10:41 pm 'Reset the password and unblock javazcript' - Done.
Please try again with a different browser or on a different PC. Something at your end blocks the JavaScript which creates the game account.
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Fraifrai
Posts: 4
Joined: Sat Aug 12, 2023 8:10 pm
Location: Beaujolais
Contact:

HEllo since now login in forum ok but login in client refused even when repasting the password :/
boehmi
Posts: 820
Joined: Wed Mar 17, 2021 12:24 pm
Been thanked: 34 times

Fraifrai wrote: Thu Feb 08, 2024 5:22 pm HEllo since now login in forum ok but login in client refused even when repasting the password :/
It's working again now.
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Fraifrai
Posts: 4
Joined: Sat Aug 12, 2023 8:10 pm
Location: Beaujolais
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boehmi wrote: Thu Feb 08, 2024 6:16 pm
Fraifrai wrote: Thu Feb 08, 2024 5:22 pm HEllo since now login in forum ok but login in client refused even when repasting the password :/
It's working again now.
indeed :)
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Is this a recurring problem? Myself and another registered user experience the same login failure on separate computers when attempting an Internet game. Javascript is enabled and we've tried changing our passwords. There is no problem logging into the website forum.
Last edited by Guest on Mon Mar 04, 2024 9:01 pm, edited 1 time in total.
boehmi
Posts: 820
Joined: Wed Mar 17, 2021 12:24 pm
Been thanked: 34 times

It's only a problem if JavaScript gets blocked at the user's end by the browser, antivirus, adblocker etc. during the account creation or a password reset.

Your account looks good in the database. What is the exact error message you're getting? Can you post a screenshot?
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Here is a screen capture. Image
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Screenshot 2024-03-05 at 9.14.14 AM.jpg
Screenshot 2024-03-05 at 9.14.14 AM.jpg (175.72 KiB) Viewed 237 times
boehmi
Posts: 820
Joined: Wed Mar 17, 2021 12:24 pm
Been thanked: 34 times

Your account works fine. The username is case sensitive. Make sure you use "Wadé" and not "wadé".

The forum seems to accept both, but the game client doesn't.
Deleted

The user name and password that I use when attempting to login to an Internet game are identical to what I use to successfully log into the website forum. The case is correct.
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